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Topic: https://oauth2:REPLACE_WITH_YOUR_TOKEN@git.mdbootstrap.com/mdb/vue/vu-pro.git

Gary Woodfine pro asked 6 years ago


I have just purchase the Pro Vue version, I believe the version I have been assigned is 4.7. I have downloaded the package and try to run npm install to install nexessary dependencies, but I get the following the erros There are no instructions anywhere on where to get the oauth2 token  not sure exactly what I can do to resolve this issue  blow is the full output.  
/home/gary/.nvm/versions/node/v8.12.0/bin/node /home/gary/.nvm/versions/node/v8.12.0/lib/node_modules/npm/bin/npm-cli.js install --scripts-prepend-node-path=auto
npm WARN deprecated browserslist@2.11.3: Browserslist 2 could fail on reading Browserslist >3.0 config used in other tools.
npm ERR! Error while executing:
npm ERR! /usr/bin/git ls-remote -h -t https://oauth2:REPLACE_WITH_YOUR_TOKEN@git.mdbootstrap.com/mdb/vue/vu-pro.git
npm ERR! 
npm ERR! remote: HTTP Basic: Access denied
npm ERR! fatal: Authentication failed for 'https://oauth2:REPLACE_WITH_YOUR_TOKEN@git.mdbootstrap.com/mdb/vue/vu-pro.git/'
npm ERR! 
npm ERR! exited with error code: 128

npm ERR! A complete log of this run can be found in:
npm ERR! /home/gary/.npm/_logs/2018-10-03T14_22_34_950Z-debug.log

Process finished with exit code 1

Jakub Strebeyko staff answered 6 years ago


Hi londoh, We take great pride in software we produce. If you want to develop the web quick in an copy-paste-tweak fashion, using well-polished components with ever-expanding docs and friendly community - the package is for you. Considering the amount of people developing using MDB PRO everyday in different technologies all around the world, the fraction shown here is slight. Remember - this is the support board, where unhappy people gather. Best way to know whether you want it would be probably to check out the docs on the left or some projects made with MDB & see whether you dig what you see. The case disclosed in this thread was an unusual mix of an unlucky event, missed documentation and sales department trying their best in their non-coding way to solve customer's issue by sending him this way. We jumped onto that to fix the procedure while the iron's hot. This is exactly why am I so proud of the support service provided here. A group of dedicated developers (including yours truly) is here every day, responding to every message, helping clients debug their work, and assisting in case someone missed a spot in the docs, while improving the codebase real-time. It rarely gets better than that. TL;DR - Biased opinion: Software is rather exceptional and ports quality to all major technologies, while support is always there for you. Best, Kuba

londoh pro answered 6 years ago


I'm just skimming thru this forum pre-purchase. Given the support seems so bad this software needs to be exceptional - so should I bother buying this?

Jakub Strebeyko staff answered 6 years ago


Hi there Gary, First of, we are really sorry for what you must have been through to get the package. Many little faults got overlapped on our part, leading to this inconvenience - mainly automatic account setup, PRO tab probably not being visible enough, and the customer care you got over e-mail, sending you all the way here. Your feedback has been pushed up the stream and will serve as reference in bettering the service we provide - so thank you. We will make sure noone goes through the 8-hours quick start ever again. With Best Regards, Kuba

Gary Woodfine pro answered 6 years ago


for those of you who might be interested my not so 5 minute install went like this. It turns out that I was able to find some documentation,  which was not entirely intuitive and for the most part incomplete or out of date. For the most part it isn't intuitive to find too. Visit this page  https://mdbootstrap.com/vue/5-min-quick-start/   Scroll down to

Install MDB Vue as a dependency:

then click the Pro -  which incidentally does look like a link and very bad design, why the Free customers have center of attention over paying customers is baffling All works OK till step 7. After you created your Access Token,  Install the dependency to you project using
npm install git+https://oauth2:your goes here @git.mdbootstrap.com/mdb/vue/vu-pro.git
  It appears now when you add the import to
import 'bootstrap/dist/css/bootstrap.min.css';
This now needs to be :
import 'bootstrap-css-only/css/bootstrap.min.css';
The import and order needs to be
import Vue from 'vue' 
import 'bootstrap-css-only/css/bootstrap.min.css'; 
import 'mdbvue/build/css/mdb.css'; 
import App from './App.vue'
Once complete you can now run the project using:
 npm run serve
         

Gary Woodfine pro answered 6 years ago


I have to say that, this has probably been the worst User Experience ever, purchasing software over the internet! I really have a low expectation of what this kit will actually deliver! I eventually found the answer to my question after patiently trawling this exceptionally slow support forum! My first experience, is that my account, after I purchased the software had not been created properly, so I was unable to login to the system for a couple of hours after I purchased the software, once my account was finally created I received my download package,   there was absolutely no mention of the need to create an access token, and paste it in a defined location, I had to piece together this by myself! After sending several emails to support, I was told that I would get quicker response if I used the Support forum, which was slow and after asking a question I received no reply! Frameworks are supposed to help developers, perform tasks quickly, so far this framework has done nothing but irritate me,  and leave me with zero confidence it will do what I hoped it would! Come on guys, you really need to up your game a little so far in the first 8 hours of dealing with you guys,  I have a really piss poor first impression!

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Status

Answered

Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: MDB Vue
  • MDB Version: 4.6.0
  • Device: ubuntu
  • Browser: N/A
  • OS: ubuntu
  • Provided sample code: No
  • Provided link: No