Topic: message to was undeliverable

robs8899 premium asked 1 year ago


Expected behavior

Successful delivery of an email to contact@mbootstrap.com

Actual behavior

Delivery error: The following message to was undeliverable. The reason for the problem: 5.1.2 - Bad destination host 'DNS Hard Error looking up mbootstrap.com (MX): NXDomain'

Resources (screenshots, code snippets etc.)

---------- A copy of the message begins below this line ---------- X-IronPort-DK-Sig: sparkasse-dresden_de Received: from unknown (HELO gz3si.mail.s-web.de) ([172.23.236.46]) by gz1ev.mail.s-web.de with ESMTP/TLS/DHE-RSA-AES256-SHA256; 06 Mar 2023 14:07:44 +0100 Received: from unknown (HELO V968SPWMC1EH543.v968dpc1.v968.intern) () by gz3sm.mail.s-web.de with ESMTP; 06 Mar 2023 14:07:44 +0100 Received: from V968SPWMC1EH504.v968dpc1.v968.intern (17.243.11.204) by V968SPWMC1EH543.v968dpc1.v968.intern (17.243.27.22) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256) id 15.1.2507.17; Mon, 6 Mar 2023 14:07:43 +0100 Received: from V968SPWMC1EH504.v968dpc1.v968.intern (17.243.11.204) by V968SPWMC1EH504.v968dpc1.v968.intern (17.243.11.204) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256) id 15.1.2507.17; Mon, 6 Mar 2023 14:07:42 +0100 Received: from V968SPWMC1EH504.v968dpc1.v968.intern () by V968SPWMC1EH504.v968dpc1.v968.intern () with mapi id 15.01.2507.017; Mon, 6 Mar 2023 14:07:42 +0100


Mateusz Lazaru staff commented 1 year ago

How did you send email? Using the form on contact page? If so, which option did you choose?


robs8899 premium commented 1 year ago

The mail was sent from my mail client to contact@mbootstrap.com because I have a question about my license expiration.


robs8899 premium commented 1 year ago

Please let me know how I can ask questions about my MDB license expiration. The recommended way via contact@mbootstrap.com does not work. The address is unreachable.


Adam Jakubowski staff commented 1 year ago

Hello,

You have a typo in the email you are trying to send an inquiry to, it should be - contact@mdbootstrap.com Please send all your licensing questions there

Keep coding


robs8899 premium commented 1 year ago

Oh, sorry for my mistake



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Status

Opened

Specification of the issue

  • ForumUser: Premium
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 6.2.0
  • Device: PC
  • Browser: Edge
  • OS: Windows
  • Provided sample code: No
  • Provided link: No
Tags