Topic: I was able to see the PRO snippets a few days ago and now for some reason I can not view them at all. Why is this happening?

Brandon Thompson free asked 3 years ago


Expected behavior

Actual behavior enter image description here Resources (screenshots, code snippets etc.)


Sebastian Kaczmarek staff commented 3 years ago

Sorry for the inconvenience. Does the issue still persist? We had problems with our internal infrastructure recently that have been fixed now. Please let me know.


Alistair Wilson priority commented 3 years ago

I'm seeing the same problem, recently purchased and can download the code but not see the Pro sections.


Arkadiusz Cacko staff commented 3 years ago

Hi @Alistair Wilson, sorry for the inconvenience. I've added missing permissions to your account. Regards


awren priority commented 3 years ago

I am having the same issue I purchased the Pro Advance yesterday and can not access any of the features in the website to view code snippets, or the builders tools.


Arkadiusz Cacko staff commented 3 years ago

Hi @awren, sorry for the inconvenience. I've added missing permissions to your account. Regards


Ghoster premium commented 2 years ago

now i having the same problem


Sebastian Kaczmarek staff commented 2 years ago

@Ghoster Sorry for the inconvenience. Your problem should be solved now.



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Status

Answered

Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 3.9.0
  • Device: Macbook
  • Browser: Google Chrome
  • OS: MacOS
  • Provided sample code: No
  • Provided link: No