Topic: Cancel subscription
omidb priority asked 22 hours ago
Hi,
I have just been debited for the renewable of my subscription and I was not aware the subscription was set to "auto renewal" by default. I didn't event receive a notification email before the debit to warn me about the auto renewal.
My question: is it possible to be refunded as I will not have time to use MDB products ? Any accounting support email I can write to?
Thanks, OB.
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Status
Opened
Specification of the issue
- ForumUser: Priority
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: MDB5 8.1.0
- Device: PC
- Browser: Chrome
- OS: Windows 11
- Provided sample code: No
- Provided link: No