How can I get email notifications to answers for my question

Topic: How can I get email notifications to answers for my questions

itay pro asked 6 years ago

Currently, I don't get any email notification when you answer my questions, even though I am automatically subscribed to them What can I do ?

Bartłomiej Malanowski staff commented 6 years ago

please contact me at b.malanowski@mdbootstrap.com

itay pro commented 6 years ago

Just did

Marta Wierzbicka staff commented 6 years ago

Please, be patient, our colleague will answer you as soon as possible.

itay pro commented 6 years ago

Nothing yet

Bartłomiej Malanowski staff commented 6 years ago

Just did ;)

itay pro commented 6 years ago

I am still not getting email notifications

itay pro commented 6 years ago

Ping Email notification will help a lot

Damian Gemza staff commented 6 years ago

Please check now

Add comment

Sebastian Kaczmarek staff answered 5 years ago

0 0 Best answer

<a href="/profile/?id=22796" rel="nofollow">@mdb2</a>,I and my colleague have just tested the notification system and it definitely works.As you may have noticed, I have commented on your last answer. I did this just to show that everything works fine. After about 5 minutes, my colleague <a href="/profile/?id=20636" rel="nofollow">@Bartłomiej Malanowski</a>, who is subscribed to this topic, received the email notification which looks like this:<img src="https://i.ibb.co/fS1LvP7/screen-shot-2018-12-18-at-09-31-14.png" />Moreover, especially for you, I have looked into our logs and I could see that the email notifications are definitely sent. So the problem is not on our side- for sure.I suggest you check a few things: - Unsubscribe and subscribe again - old but effective practice, maybe it'll help - Firewall - check if there are any rules which may block our emails - Inbox settings - check if there are any blacklist entries which may block our domain. Also try adding us to the whitelist or something similar - Different device - it may sound weird but maybe it will help. Try to re-subscribe from the new device - Different network - try to connect to a different network so you get a new IP address. Try to re-subscribe from the new networkThis is all I can tell you about what can be wrong. I can assure you one more time that email notifications works as expected.

Please insert min. 20 characters.

@mdb2,

I and my colleague have just tested the notification system and it definitely works.

As you may have noticed, I have commented on your last answer. I did this just to show that everything works fine. After about 5 minutes, my colleague @Bartłomiej Malanowski, who is subscribed to this topic, received the email notification which looks like this:

Moreover, especially for you, I have looked into our logs and I could see that the email notifications are definitely sent. So the problem is not on our side- for sure.

I suggest you check a few things:
- Unsubscribe and subscribe again - old but effective practice, maybe it'll help
- Firewall - check if there are any rules which may block our emails
- Inbox settings - check if there are any blacklist entries which may block our domain. Also try adding us to the whitelist or something similar
- Different device - it may sound weird but maybe it will help. Try to re-subscribe from the new device
- Different network - try to connect to a different network so you get a new IP address. Try to re-subscribe from the new network

This is all I can tell you about what can be wrong. I can assure you one more time that email notifications works as expected.

itay pro commented 5 years ago

Hi,

I got the last 2 notifications to my gmail yesterday !

Will keep you updated

Add comment

itay pro answered 6 years ago

0 0 Best answer

I replaced my email address with one on the same domain. Still no notifications

I replaced my email address with one on another domain (gmail). Still no notifications

And yes, I subscribed to those alerts

Sebastian Kaczmarek staff commented 5 years ago

Test comment for the answer

Add comment

itay pro answered 6 years ago

0 0 Best answer

5 months later, still nothing

Please advise as I miss your answers

Sebastian Kaczmarek staff commented 6 years ago

The email notifications work fine. Please try registering with a different email domain and try subscribing to the thread. Have you checked your spam folder?

Add comment

itay pro answered 6 years ago

0 0 Best answer

Yet still no email notifications

Sebastian Kaczmarek staff commented 6 years ago

I have just tested it, it's working like a charm- no doubts about that. Please clear your browser cache, see if there are any console errors, try on another browser or in incognito mode. Also, please check your SPAM folder if there are any of our notifications.

Add comment

itay pro answered 6 years ago

0 0 Best answer