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Topic: Cannot cancel subscription

software-design priority asked 1 month ago

Expected behavior Can cancel the subscription via website on the cancelation button

Actual behavior Shows the two steps but can't continue.

Resources (screenshots, code snippets etc.) enter image description here

Rafał Radziszewski staff commented 1 month ago

Hello, I have contacted you via email address :) Best regards, Rafał

hyliacom premium answered 3 days ago

A month later and the option to cancel the subscription still does not work.

I would like to cancel my active subscription and you do not allow it.

Rafał Radziszewski staff commented 2 days ago

Hello, I have contacted you via email address :) Best regards, Rafał
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Status

Answered

Specification of the issue
  • ForumUser: Priority
  • Premium support: Yes
  • Technology: Other
  • MDB Version: -
  • Device: Desktop
  • Browser: Chrome / Safari
  • OS: macOS
  • Provided sample code: No
  • Provided link: No
Tags
licence subscription
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software-design
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