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Michelle Murray priority asked 5 years ago


The Side Nav Menu is not working. The menu on top nav is working fine on menu items on right side but the hamburger menu isn't working. But not when I click a menu item on left side nothing happens. I didn't change anything. I opened another project in PyCharm and get same behavior. I didn't change anything to cause this and the full menu worked last night but when I began to work on project today the menu is now not working.


Michelle Murray priority commented 5 years ago

I also Just notice that another html page I have is not displaying the component on the page. So it appears that some things are not working fine but these problems didn't exist last night.


Marta Wierzbicka staff answered 5 years ago


Hi,

your version 4.8.4 is correct, please look at our changelog: https://mdbootstrap.com/docs/jquery/changelog/. Send me a message to m.szymanska@mdbootstrap.com and I will help you with the package.

Best, Marta


Marta Wierzbicka staff answered 5 years ago


Hi,

would you create a snippet showing the problem here: https://mdbootstrap.com/snippets/. I'll try to help you when I see your code.

Best, Marta


Michelle Murray priority commented 5 years ago

Hi Marta, I am not sure how to use the snippets. However, I wanted to say that my code worked until yesterday. I didn't make any changes. I looked up the JQuery Update and it shows a update as follows: Version: v. 4.8.3 | Last Update: 2019-06-24. So I am wondering if some change would have caused this. Because I noticed the "select form control" doesn't work now either. I even created a new page and went and pasted the html and js for a new select control and it doesn't even show up on page. The one I had on a page disappeared yesterday. I had created this project a month ago and so I am wondering how I get the new updates. It has to be regarding this update change because this is exactly when my side menu broke and the selects disappeared off my web pages plus I didn't change the code for either of those. Please let me know your thoughts and how to make sure I am using correct version on my site. I am looking into that as well. thank you


Michelle Murray priority commented 5 years ago

My downloads says version 4.8.4 under purchases but the JQuery Update says v.4.8.3. So is my download compatible? I opened other projects and the menu doesn't work on any of them. So it can't be the code. I feel it is a version issue or something. I even created a new page, copied the navmenu code from your snippet exactly and it doesn't work on any project.


Marta Wierzbicka staff commented 5 years ago

Hi,

we had a bug in 4.8.3 version and we did the hotfix in 4.8.4 version, so you should use 4.8.4 version of the package. If you have problems with seeing a new package in your mdb user profile, please send a message to m.leciejewski@mdbootstrap.com.

Best, Marta


Michelle Murray priority commented 5 years ago

Hi Marta, I had downloaded the version 4.8.4 from my order purchases and loaded yesterday. However, I still getting the error where the select control does not appear on page and the left navigation menu doesn't work. So I am not sure what to do on my end. I am hoping I can still use MDBootstrap but not sure the items just stop working on all my projects and so I don't know what to do now. Any ideas? thank you.


Marta Wierzbicka staff commented 5 years ago

Hi, I think I wasn't sure what you mean. I thought you have a problem with downloading a package from your account. Please send me your package to m.szymanska@mdbootstrap.com. I will check this. After you send me your package, please describe me as easy as you can where is the problem and I'll try to find a workaround and help you. Best, Marta


Michelle Murray priority commented 5 years ago

Hi. This is now 3 days I've lost and maybe looks like today as well on me getting back to programming on my projects. I am totally behind now on my timeline. As of Tuesday mooring, my projects broke on the menu items. I can't click anything. the menu, the select components to not appear on any page. the badge items do not click into anything now. I had downloaded my package under my purchases after I noticed it broke for no reason and reloaded it. Still everything is broke. I don't know how to send you the package under my purchases. I thought you could go and look to see what you have loaded under my purchases for me. it says version 4.8.4 and under your MDBootstrap page, that says your JQuery for MDBootstrap is version 4.8.3 as of June 24 which is when my projects broke. So is my purchased package one version ahead of the MDBootstrap version on your site? I need a package under my purchases that works. I feel this is going in circles and I am concerned because it has totally messed up my deadline commitment schedule and I still don't even know what to do. it takes a day to get a response but so far they are going in circles. My package under my purchases does not work. Please let me know what to do? I am hoping you can go to my purchases and see what MDBootstrap has loaded for me there versus asking me to send you the package? Because I feel the package under my purchases needs to be changed by MDBootstrap because it is not working and it doesn't match the version that your site is listing. I really hope I don't lose today and all weekend with no resolution because right now my projects are broke so unless I get a package without bugs then I will have to use a different css and redo all that work. I love your platform and do not want to use anything else. I really hope this gets resolved today. Thank you


Michelle Murray priority commented 5 years ago

So I am hoping you can see why your site says 4.8.3 and my purchased download package says 4.8.4. I am hoping my package can be fixed so it works meaning change the package under my downloads so that way I can download a working package? because the package I download is broken. I have created new project yesterday Again and downloaded package again. tried to add menu and it is all broken on project so the code doesn't work. SO IT SEEMS I NEED A DIFFERENT PACKAGED LOADED UNDER MY PURCHASES TO I CAN REDOWNLOAD TO ADD TO MY PROJECTS. CAN MDBOOTSTRAP REPLACE MY DOWNLOAD WITH A WORKING VERSION THIS MORNGING SO I DON'T LOSE MORE WORK TIME? I DON'T WANT TO WAIT TO BE ABLE TO GET A WORKING PACKAGE UNTIL NEXT MONDAY? MY PACKAGE HAS BEEN BROKE ALL WEEK AND I HAVE LOST THIS TIME SO I AM HOPING YOU CAN REPLACE THIS UNDER MY PURCHASES AND GET ME A WORKING VERSION TO DOWNLOAD. THANK YOU VERY MUCH.



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Status

Answered

Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB jQuery
  • MDB Version: 4.8.2
  • Device: MacBook Pro Laptop 2017
  • Browser: Safari
  • OS: Mac OS latest version
  • Provided sample code: No
  • Provided link: No