Aletiger premium asked 6 years ago


Dear support team, I'm using Brandflow to show the cookies modal bar and all works fine, but...when the page is loading, at the very last HTML drawing step, it shows an "image not found" icon (here is a screenshot https://pasteboard.co/HeqGrQC.png). The icon shows for less then a second: it seems that the Website is trying to display a loading icon or something similar. I've done a lot of debugging and I noticed that if I remove the Brandflow script, the icon never shows up. I'm not able to analize the specific element because it blinks for less then a second, so I can't find the name of the image. I think it's something related to the dynamic code generated by Brandflow. Can you help me? Thanks in advance, Alessandro

Sebastian Kaczmarek staff commented 6 years ago

Hi Allesandro, Could you please provide me with your website URL? Regards, Sebastian

Aletiger premium commented 6 years ago

Hi Sebastian, I forgot to answer to your request. Should I give you the URL in private? Thanks in advance, Alessandro

Sebastian Kaczmarek staff commented 6 years ago

Hi, If the problem persists and you don't like to share your website URL in public, please provide it by reaching me at s.kaczmarek@mdbootstrap.com. Also please attach the link to your question if that's not a problem. Regards, Sebastian


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Status

Resolved

Specification of the issue

  • ForumUser: Premium
  • Premium support: Yes
  • Technology: BrandFlow
  • MDB Version: -
  • Device: -
  • Browser: -
  • OS: -
  • Provided sample code: No
  • Provided link: No
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