Holiday Notice: Support will be provided on a limited scale from December 24th, 2024, to January 2nd, 2025. Happy holidays and a wonderful New Year!


Topic: Very Annoying Modals

gkondrach pro asked 6 years ago


During work when I'm logged in to MDB site, the modal marketing dialogs that present themselves on each page transition interrupt workflow. I've already purchaed MDB Pro, so they are not only useless, but they are annoying and they DIMINISH PERCIEVED VALUE of the product. Is there a way to turn them off or to suspend their operation so I can peacefully use the product I've already purchased without interruption and annoyance?


Filip Kapusta premium answered 6 years ago


As a matter o fact, there only should be one modal right now, which should be shown only once to you. If you're getting more than one that's clearly a bug, and we're thankful for reporting that. We'll do anything in our power to find the cause of that but we'd be thankful if you'd help us to identify it.
Next time you see a modal please:
- make sure that you're not in Incognito mode (if you're working in incognito, the modals can indeed repeat themselves)
- take a screenshot of that modal and send it directly to me: f.kapusta@mdbootstrap.com

Thank you in advance!



gkondrach pro commented 6 years ago

For perusing MDB use mostly Firefox. I sign in then as I work I open mutiple pages in tabs. Setting = NEVER REMEMBER HISTORY (which shares settings with PRIVATE BROWSING). Is this the cause of issue?

More texture:

In Support site, I often open multiple tabs on issues that are relevant. RT-CLICK ... OPEN-IN-NEW-TAB.  Each tab spawns its own modal.

If I open same issue on two tabs:

#2 tab has NO MODAL IF first tab is open with MODAL present

Close #1 + #2 tabs then reopen same issue, YES MODAL on #3 NO MODAL on #4.

If I DISMISS MODAL on tab #1, then tab #2 is YES MODAL.

Tab #2 is aware of MODAL in #1, but awareness is lost when MODAL is dismissed?


gkondrach pro commented 6 years ago

ANSWER: The Firefox settings caused the behavior. Thank you.

GK



Please insert min. 20 characters.

FREE CONSULTATION

Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.

Status

Resolved

Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: MDB Angular
  • MDB Version: 7.0.0
  • Device: all
  • Browser: all
  • OS: all
  • Provided sample code: No
  • Provided link: No